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July 10, 2024

How to Factory Reset a Dell XPS Computer

Dell XPS Special Edition Desktop Dell XPS DesktopA factory reset is a powerful tool that can resolve many issues by restoring your Dell XPS computer to its original state. This process removes all personal files, apps, and settings, essentially making the computer like new. It will indeed function as when it was first purchased, which means any files, images, documents, videos, etc. will be lost in this process if you do not backup and save all of your information that is on the computer. With that understood, here’s a step-by-step guide on how to perform a factory reset on a Dell XPS computer.

Step 1: Backup Your Data

Before you start the reset process, ensure that you back up all important data. Factory resetting your computer will delete all files and settings, so transfer important documents, photos, and other files to an external hard drive, cloud storage, or another backup solution. If you are unsure about the process you may want to then reinstall a file and make sure it is working on your computer. Also understand that all application programs will have to be reinstalled on the computer to manage the files that used those applications to create the information.

Step 2: Access Recovery Options

  1. Open Settings: Click on the Start menu and select the gear icon to open the Settings menu.
  2. Navigate to Recovery: Go to Update & Security and then select Recovery from the left-hand menu.

Step 3: Initiate the Reset

  1. Start Reset Process: Under the Reset this PC section, click on Get started.
  2. Choose Reset Option: You will be presented with two options:
    • Keep my files: This option removes apps and settings but keeps your personal files.
    • Remove everything: This option removes all your personal files, apps, and settings. For a complete factory reset, select Remove everything.

Step 4: Additional Settings

  1. Choose Clean Data: After selecting Remove everything, you’ll be given additional options to clean the drive. For a thorough reset, choose Remove files and clean the drive. This option is more secure as it makes it harder for deleted files to be recovered.

Step 5: Start the Reset Process

  1. Confirm Reset: Click on Reset to start the process. Your computer will restart several times during this process. The reset might take some time, so ensure your computer is plugged into a power source to avoid any interruptions.

Step 6: Complete the Setup

  1. Initial Setup: Once the reset is complete, your computer will boot up as if it were brand new. You’ll need to go through the initial Windows setup process, including selecting your region and language, connecting to Wi-Fi, and creating a user account.
  2. Reinstall Apps: After the setup, you can reinstall any necessary apps and restore your backed-up files.


If you encounter issues during the reset, such as the process getting stuck, you might need to perform a hard reset. To do this, press and hold the power button for 15-20 seconds to drain any residual power, then reconnect the power cable and try restarting the reset process.

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Performing a factory reset on your Dell XPS computer can help resolve persistent issues and improve performance by starting afresh. Always remember to back up your important data before initiating the reset to prevent data loss.  If you are resetting your computers to prepare them for sale or decommissioning, TeleTraders can help. Our team provides expert assistance to ensure that your equipment is securely and thoroughly restored to its factory default. Get a free quote for your Dell XPS computers and networking equipment. We hope this guide has been helpful in understanding the process of how to complete a Dell XPS factory reset. Need to reset other equipment? See more reset guides below!
  1. How to Reset Meraki Switch
  2. How to Factory Reset Meraki AP
  3. How to Reset Aruba Switches
  4. How to Reset a Zebra Scanner
  5. How to Reset Fortigate Firewalls
  6. How to Reset Cisco 8851 Phones
  7. How to Factory Reset Cisco Switches to Default
  8. How to Factory Reset Palo Alto Firewalls

About the Editorial Staff

The Editorial Staff at TeleTraders, led by IT asset expert Clay Beckham and his seasoned team, boasts over 10 years of industry experience in IT asset management, secure IT asset disposal, and technology solutions. Founded in 2013, TeleTraders quickly became a trusted source of IT expertise. The team at TeleTraders demonstrates its commitment to excellence, spending countless hours each day handling a wide spectrum of IT equipment, spanning from intricate networking gear to precision barcode scanners. Our team strives to transfer our hands on knowledge into resources for IT professionals in businesses of any size.

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